Astreya

Sr Consultant, AI & Automation

Join Astreya as a Sr Consultant in AI & Automation in India. Design solutions, collaborate with experts, and leverage your IT Ops experience.

ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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IT Operations Management
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
January 8, 2025

Design AI & Automation solutions, collaborate with IT ops SME and process consultant, and participate in proposal defense.

Requirements

  • Minimum 4 years of IT Operation (Apps/Infra operations) experience
  • Minimum 2 years of Solution Architect experience
  • IT Ops Production support / Cloud Ops/Application support experience
  • Experience in IT Service management processes and practices (e.g. ITIL, CMMI, PRINCE)
  • Strong communication skills
  • Ability to collaborate with multiple stakeholders
  • Knowledge in ITOPS/AIOPS and Automation methodologies/platform trends
  • Knowledge in AI/ML, Gen AI and Agentic AI
  • Hands on Automation implementation experience
  • Knowledge on AIOps tools like ServiceNow ITOM, Moogsoft, ScienceLogic etc.
  • Hands on to at least one RPA tool

Requirements Summary

4+ years of IT Operation experience, 2+ years of Solution Architect experience, IT Service management processes and practices knowledge