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Astreya
Sr Consultant, AI & Automation
Join Astreya as a Sr Consultant in AI & Automation in India. Design solutions, collaborate with experts, and leverage your IT Ops experience.
Consulting
Senior
ServiceNow Role Type:
Implementer
ServiceNow Modules:
IT Operations Management
IT Service Management
ServiceNow Certifications (nice to have):
Certified Implementation Specialist - IT Service Management
Job description
Posted on:
January 8, 2025
Design AI & Automation solutions, collaborate with IT ops SME and process consultant, and participate in proposal defense.
Requirements
- Minimum 4 years of IT Operation (Apps/Infra operations) experience
- Minimum 2 years of Solution Architect experience
- IT Ops Production support / Cloud Ops/Application support experience
- Experience in IT Service management processes and practices (e.g. ITIL, CMMI, PRINCE)
- Strong communication skills
- Ability to collaborate with multiple stakeholders
- Knowledge in ITOPS/AIOPS and Automation methodologies/platform trends
- Knowledge in AI/ML, Gen AI and Agentic AI
- Hands on Automation implementation experience
- Knowledge on AIOps tools like ServiceNow ITOM, Moogsoft, ScienceLogic etc.
- Hands on to at least one RPA tool
Requirements Summary
4+ years of IT Operation experience, 2+ years of Solution Architect experience, IT Service management processes and practices knowledge
