ServiceNow

Sr DataCenter Operations Engineer

Join ServiceNow in Riyadh as a Sr DataCenter Operations Engineer. Leverage your 3+ years of data center experience and skills in hardware management. Enjoy competitive benefits!

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Incident Management
Department - JobBoardly X Webflow Template
Problem Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
April 12, 2025

The Sr DataCenter Operations Engineer is responsible for managing the planning, hardware installation and configuration, optimization, operations, and ongoing maintenance of the data center. The role involves troubleshooting, performing root cause analysis of equipment failures, and ensuring safety procedures are adhered to. The ideal candidate has extensive experience in installing, monitoring, and maintaining data center IT equipment, and has a strong focus on process orientation and analytical skills.

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
  • Bachelor's Degree in Computer Science, Engineering, or a related IT field, along with relevant certifications and/or equivalent professional experience.
  • 3+ years of experience in data centre operations and hands-on experience working with racks and servers
  • Available for 24/7 support as needed
  • Troubleshooting of facility and rack-level events within internal Service-Level Agreements (SLAs)
  • Hands-on experience in hardware replacement with servers and network appliances.
  • Perform root cause analysis of equipment failures
  • Ensure all safety procedures are adhered to while performing work
  • Fully comply with all physical security procedures and policies.
  • Perform regular audits as required.
  • Extensive experience in installing, monitoring, and maintaining data center IT equipment.
  • Experience in managing vendors in a data centre environment.
  • Coordinating with the onsite delivery and shipping of all equipment

Benefits

  • Competitive salary and benefits package
  • Opportunity to work with a global market leader
  • Collaborative and dynamic work environment
  • Professional development and skill enhancement opportunities
  • Flexible work arrangements and work-life balance
  • Diversity, equity, and inclusion initiatives
  • Employee recognition and rewards programs
  • Comprehensive health and wellness programs

Requirements Summary

3+ years of experience in data centre operations, Bachelor's Degree in Computer Science, Engineering, or a related IT field, and experience in installing, monitoring, and maintaining data center IT equipment