Sr Director of Loyalty Programs

Pax8 is a fast-growing, dynamic, and high-energy startup organization that allows you to make a meaningful impact on the business. Culture is important to us, and at Pax8, it's business, and it IS personal. We are passionate, creative, and humorously offbeat. We work hard, keep it fun, and expect the best.

Requirements

• At least one (3) years leading customer experience functions
• At least three (3) years of leadership experience
• Successfully launched and managed a customer loyalty/rewards program
• Demonstrated ability to operate effectively in a matrix environment
• A self-motivated, strategic thinker, highly commercial with a drive for executional excellence
• Demonstrated ability to work internationally, engaging across US, EMEA and APAC
• Flexible and comfortable working on multiple initiatives
• Ability to adjust to an evolving landscape with short notice is mandatory
• Experience of design thinking and customer journey mapping
• Ability to present complex material and command the attention of audiences
• Creative thinker and problem solver—always looking beyond the available options when up against roadblocks
• Strong communication skills and ability to collaborate with internal and external teams
• Experience learning and navigating within a high-growth and fast paced environment
• Proficiency with Microsoft Office, Salesforce, Wrike, and ServiceNow
• B.S./B.A. degree in related field or equivalent work experience

Benefits

• Non-Commissioned Bonus Plans or Variable Commission
• 401(k) plan with employer match
• Medical, Dental & Vision Insurance
• Employee Assistance Program
• Employer Paid Short & Long Term Disability, Life and AD&D Insurance
• Flexible, Open Vacation
• Paid Sick Time Off
• Extended Leave for Life events
• RTD Eco Pass (For local Colorado Employees)
• Career Development Programs
• Stock Option Eligibility
• Employee-led Resource Groups