Big Fish Games

Sr Engineer II

Join Big Fish Games in Gurugram as a Sr Engineer II. Lead ServiceNow development, support ITSM, and enjoy a robust benefits package. 4+ years experience required.

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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IT Service Management
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Configuration Management Database
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Software Asset Management
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Now Platform App Engine
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
February 4, 2025

We are seeking a motivated ServiceNow developer to join our team. The incumbent will be responsible for functional analysis, OOB configuration, technical development, and providing support for ServiceNow ITSM and custom applications.

Requirements

  • Extensive hands-on experience in ITSM suite, CMDB & Assest Management modules
  • Strong experience in designing catalog items and developing workflows
  • Proficiency with Scripting in ServiceNow involving GlideAPIs, JavaScript, Business Rules, Client Scripts, UI Policies, Script Includes, UI Actions and Access Control Lists (ACLs)
  • Ability to design and configure ServiceNow reports and dashboards
  • Experience with providing functional and technical support to business and liasioning with ServiceNow Support (HI)
  • Testing experience with proven ability to analyse, troubleshoot and resolve issues
  • Excellent knowledge of ServiceNow Best Practices
  • Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders.
  • ServiceNow Certified System Administrator (CSA)
  • Minimum of 4+ years experience in ServiceNow platform administration, configuration and development
  • Experience in building and maintaining custom applications
  • Experience developing and delivering using Agile/ Scrum methodology
  • Ability to document technical specifications as user stories and tasks
  • Ability to prioritize and execute tasks in a high-pressure environment
  • Self motivated with keen attention to detail
  • Open to learn new technologies / ServiceNow modules
  • ServiceNow Certified Implementation Specialist – ITSM

Benefits

  • World Leader in Gaming Entertainment
  • Robust benefits package
  • Global career opportunities

Requirements Summary

Minimum 4 years of ServiceNow experience, excellent communication skills, and ServiceNow certifications required