ServiceNow

Sr. Solution Sales Account Executive, Customer & Industry Workflows - Enterprise Manufacturing

Join ServiceNow as a Sr. Solution Sales Account Executive in Addison, TX. Drive sales for Customer & Industry Workflows in Enterprise Manufacturing. 7+ years required. Competitive pay and benefits.

ServiceNow Role Type:
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Sales
ServiceNow Modules:
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Customer Service Management
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Virtual Agent
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Customer Service Management

Job description

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Posted on:
 
March 3, 2025

The Sr. Solution Sales Account Executive will oversee market success of ServiceNow's Customer & Industry Workflows products, engaging assigned accounts and creating new business and pipeline across the ServiceNow sales cycle and methodology. The role requires leading executive relationship management, developing sales strategies, and collaborating with virtual teams.

Requirements

  • Current location in Texas, United States
  • Prior experience and success selling to the Enterprise Manufacturing industry
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
  • Full cycle success selling CX solutions into large Enterprise Manufacturing customers and prospects
  • Experience in solution sales, preferably within a Customer Service Management / CRM / CX / CPaaS vendor
  • An understanding of the CRM or CX solution-related business processes
  • Experience leading virtual or matrixed teams
  • Ability to understand broad, macro-level business IT needs for a prospective client
  • 7+ years of sales experience within software OR solutions sales organization
  • Experience establishing trusted relationships with current and prospective clients and other teams
  • Ability to produce new business, negotiate deals, and maintain healthy C-Level relationships
  • Able to thrive in a fast paced, growing, deadline driven environment
  • Willingness to go above and beyond to win in the market against stiff competition
  • Ability to communicate complex issues in simple terms via written and oral media, to a variety of different audiences
  • Ability to forge strong business relationships and connect with both C-level execs at customers as well as with individuals in ServiceNow internal and external eco-system
  • Excellent communication and presentation skills
  • Regional travel required up to 50%

Benefits

  • Base pay of $117,850 - $183,400
  • Equity (when applicable)
  • Variable/incentive compensation
  • Benefits
  • Health plans, including flexible spending accounts
  • 401(k) Plan with company match
  • ESPP
  • Matching donations
  • Flexible time away plan
  • Family leave programs

Requirements Summary

7+ years of sales experience, experience selling to Enterprise Manufacturing industry, and experience leading virtual teams