Sr. Specialist, HR Operations (ServiceNow HRSD Data & Reporting)

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. This role may be remote or hybrid. As a key member of our HRSD System & Reporting Team, the ideal individual will support Human Resources by leveraging data, best practices, and innovative ideas to improve HR service delivery.

Requirements

• Design and build custom reports, dashboards, and Performance Analytics solutions in ServiceNow to monitor operational performance needed to pinpoint inefficiencies and drive HR process improvements.
• Leverage expertise in ServiceNow data structure to design, manage, and optimize HR data workflows, pipelines, and automated reporting processes.
• Work closely with HR leadership and COEs to define key metrics, generate performance reports, provide data-driven insights for strategic decision-making, and utilize problem-solving skills to address stakeholder concerns
• Configure and implement low to no-code HRSD solutions, collaborating with HR case management to improve data retrieval and reporting capabilities.
• Collaborate and coordinate with key stakeholders and teams to ensure execution of efficient solution testing of HRSD enhancements and improvements.
• Provide guidance to HR teams, deliver end-user training, and maintain comprehensive documentation on reporting processes, analytics, and system configurations.
• Partner with HR, IT, and Data Governance teams to translate business needs into HRSD solutions and effectively communicate updates and changes to stakeholders.
• Collaborate with IT and Data Governance teams on business requirements for HRSD solutions and efficiently communicate updates and changes to stakeholders.
• Support case resolution, ensuring high-quality responses and adherence to best practices. Provide recommendations to improve processes and compliance.
• Lead the development and dissemination of knowledge, focusing on best practices in HRSD data and reporting.
• Foster an inclusive team environment aligned with company values, promote diversity, and support professional growth through knowledge sharing

Benefits

• Annual performance bonus
• Stock
• Benefits