Blackhawk Network

Sr. Staff Desktop Support Engineer

Join Blackhawk Network as a Sr. Staff Desktop Support Engineer in Bengaluru. Leverage ServiceNow skills to support IT services for 650+ staff.

Department - JobBoardly X Webflow Template
Job Level - JobBoardly X Webflow Template
Senior
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Job description

Date - JobBoardly X Webflow Template
Posted on:
 
March 14, 2025

This IT Support role in Bengaluru is responsible for coordinating all Corporate IT services and projects within India, supporting ~650 staff throughout India, ~200 in APAC, and ~5000 globally who use laptops running Windows 10 and MacOS.

Requirements

  • Extensive experience providing IT support remotely and face-to-face.
  • Extensive experience directing and managing projects including managing specialist vendor relationships
  • Extensive experience supporting/administering many of the following: Windows 10, MacOS, SCCM, Jamf, Zoom, Microsoft Teams, Okta, Duo, Intune, Confluence, Microsoft 365, ServiceNow.

Requirements Summary

Extensive experience in IT support, project management, and software administration