ServiceNow

Sr Staff Software Engineer

Join ServiceNow as a Sr Staff Software Engineer in Santa Clara, CA. Lead GenAI feature development, leveraging LLMs and prompt engineering. Competitive pay and benefits.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Implementer
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Incident Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
April 22, 2025

Drive the architecture and implementation of GenAI-driven features across our products. Collaborate cross-functionally with product, research, and platform teams to translate business goals into GenAI solutions. Serve as a thought leader in Generative AI adoption, guiding teams through design patterns, performance trade-offs, and ethical AI considerations.

Requirements

  • Hands-on experience with GenAI technologies, including working with LLMs (e.g., OpenAI, Anthropic, Gemini, Mistral, etc.)
  • Strong understanding of prompt engineering techniques and experience in prompt tuning, retrieval-augmented generation (RAG), or fine-tuning LLMs for domain-specific applications.
  • 10+ years of experience with Java or a similar object-oriented programming language.

Benefits

  • base pay of $187,600 - $328,300, plus equity (when applicable), variable/incentive compensation and benefits
  • health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.

Requirements Summary

10+ years of experience with Java or a similar object-oriented programming language, hands-on experience with GenAI technologies, strong understanding of prompt engineering techniques