Sony Interactive Entertainment

Sr. Systems Engineer - Nexthink

Join Sony Interactive Entertainment as a Sr. Systems Engineer in San Diego. Lead Nexthink platform management, requiring 5+ years in IT operations. Competitive benefits!

ServiceNow Role Type:
ServiceNow Modules:
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Change Management
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DevOps
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IT Service Management
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Virtual Agent
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
March 7, 2025

The PlayStation brand is seeking a Senior Nexthink Engineer to lead the configuration, monitoring, automation, and analysis of its Nexthink platform in San Diego, CA. The role is critical in enabling a proactive IT operations model, leveraging real-time insights to drive automated remediation, preventive measures, and an improved digital employee experience (DEX).

Requirements

  • 5+ years of experience in IT operations and digital experience management
  • Strong expertise in Nexthink platform administration, configuration, and automation
  • Proficiency in PowerShell, Bash, and Nexthink Query Language (NQL) for automation and scripting
  • Deep understanding of ITIL and ITSM frameworks (incident, problem, change management)
  • Hands-on experience integrating Nexthink with enterprise IT solutions such as: ServiceNow, Jamf Pro, Ivanti Endpoint Manager, Splunk, Big Panda

Benefits

  • Competitive salary
  • Professional development opportunities
  • Dynamic work environment
  • Medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products

Requirements Summary

5+ years of experience in IT operations and digital experience management, strong Nexthink expertise, and proficiency in PowerShell, Bash, and NQL