Fujitsu

Sr. Technical Consultant/ Sr. Developer - ITSM / ITOM

Join Fujitsu in Ottawa as a Sr. Technical Consultant to design ServiceNow solutions. Requires 5+ years in ITSM/ITOM, strong programming skills, and offers competitive benefits.

ServiceNow Role Type:
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Application Developer
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Implementer
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System Administrator
ServiceNow Modules:
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Discovery
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IT Operations Management
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IT Service Management
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Integration Hub
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Service Catalog
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Strategic Portfolio Management
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Virtual Agent
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management
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Certified Implementation Specialist - Service Mapping
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Certified System Administrator

Job description

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Posted on:
 
February 19, 2025

Fujitsu is seeking a Sr. ServiceNow Technical Consultant to design and build ServiceNow solutions for multiple sectors. The ideal candidate will have a successful recent track record of implementing ServiceNow solutions specifically ITSM and ITOM. The role will involve providing hands-on ServiceNow design and development expertise, supporting consulting initiatives, and configuring integrations with various tools.

Requirements

  • Bachelor's degree with at least 5 years of ServiceNow design and development experience
  • Development experience on the ServiceNow platform including customization of applications such as ITOM, ITSM and custom apps.
  • Experience developing ServiceNow solutions and technical design documents from business requirements.
  • Experience configuring ServiceNow Discovery and Service Mapping including set-up of MID servers.
  • Experience with implementation of custom integrations (REST/SOAP, Flow Designer, Data Stream, Scripted REST API)
  • Experience developing, implementing, and maintaining large-scale applications and systems.
  • At least two full lifecycle ServiceNow implementations in the role of a lead consultant.
  • Must have strong requirements gathering experience.
  • Programming expertise in Java, JavaScript or other functional programming languages
  • Demonstrated understanding of ITIL practices
  • Excellent written and oral communication skills.
  • ServiceNow certifications - Service Now System Administrator, Certified Implementation Specialist is must and preferred in ITSM and ITOM Product lines

Benefits

  • Unrivalled investment and training in you and your career
  • Stimulating environment offering ongoing learning opportunities
  • Culture of innovation and inspiration
  • Competitive salary and generous benefits
  • A very flexible and creative environment for everyone

Requirements Summary

Bachelor's degree and 5+ years of ServiceNow design and development experience, with strong requirements gathering experience and programming expertise in Java, JavaScript or other functional programming languages