Staff Inbound Product Manager, Agentic AI Evaluation Tools

We are seeking a Staff Inbound Product Manager to join our ServiceNow GenAI and AI Experiences organization, responsible for driving our Agentic AI strategy and roadmap. The successful candidate will have 8 years of Product Management experience and strong customer empathy to distill and transform customer and partner ideas into a cohesive product vision and roadmap.

Requirements

• 8 years of Product Management experience or equivalent in a technical role in enterprise SaaS
• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
• Experience working on developer tools and for technical end users
• Strong prioritization skills and the discipline to focus on customer needs
• Experience defining and capturing product requirements and transforming them into a product roadmap

Benefits

• Health plans, including flexible spending accounts
• 401(k) Plan with company match
• ESPP, matching donations, a flexible time away plan and family leave programs