ServiceNow

Staff Product Manager - Now on Now

Join ServiceNow as a Staff Product Manager in Atlanta. Drive strategic partnerships, enhance product adoption, and leverage AI. 8+ years required. Flexible work environment.

ServiceNow Role Type:
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Implementer
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System Administrator
ServiceNow Modules:
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DevOps
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Integration Hub
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Reporting and Analytics
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Virtual Agent
ServiceNow Certifications (nice to have):
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Certified System Administrator

Job description

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Posted on:
 
February 27, 2025

We're looking for a highly experienced Staff Product Manager to drive strategic partnerships with Digital Technology, Product, Engineering, and Customer Outcomes orgs. You'll align product adoption and success with revenue priorities, drive adoption, and facilitate feedback to ensure products are leveraged to their full potential.

Requirements

  • 8+ years of experience in roles requiring in-depth knowledge of company's products/platform
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
  • Proven experience in project and program management strategies that have focused on driving product implementation and adoption
  • Implementation knowledge of ServiceNow's suite of products and platform is mandatory
  • ServiceNow CSA is required and other ServiceNow certifications are highly desired
  • Highly skilled in data visualization and reporting with tools like Microsoft Power BI, Excel, PowerPoint
  • Strong understanding of collaboration and productivity best practices
  • Strategic thinker with the ability to align Now on Now initiatives with business objectives
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams
  • Highly self-motivated, results driven, team oriented, and ability to work cross-functionally
  • Self-starter and quick learner with an ability to operate independently

Benefits

  • Opportunity to work on a highly visible partnership with Digital Technology, Product, Engineering, and Customer Outcomes orgs
  • Alignment with revenue priorities of the company, and commercial viability of Digital Technology innovations
  • Flexibility and trust in a distributed work environment

Requirements Summary

8+ years of experience in product management, AI integration, and project management, with implementation knowledge of ServiceNow's products and platform