ServiceNow

Staff Quality Performance Engineer

Join ServiceNow as a Staff Quality Performance Engineer in Santa Clara, CA. Drive product performance improvements with 7+ years of experience. Competitive pay and benefits.

ServiceNow Role Type:
ServiceNow Modules:
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Problem Management
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Virtual Agent
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Software Asset Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Software Asset Management

Job description

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Posted on:
 
February 21, 2025

As a Performance Engineer, you will drive improvements in performance, scalability, and reliability of ServiceNow's products and services. You will work within the agile software development process and certify products for release readiness.

Requirements

  • 7+ years of Performance Testing and Engineering experience.
  • 8 years of related experience with a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 years experience; or equivalent experience.
  • BS/MS Degree in Computer Science with proven experience in performance testing/engineering for mission critical software products & services.
  • Strong hands-on technical skills and experience in developing performance testing strategy, performance testing process and methodology.
  • Experience with various samplers / protocols JMeter or other tools along with concurrency, arrival rate and scheduling.
  • Experience in creating data management scripts and conduct high concurrency, volume/capacity testing.
  • Experience with Performance Monitoring / Profiling Tools (Splunk, Your kit), OS level, JVM Internals, DB Internals.
  • Experience with Performance testing and engineering concepts in System level, UI, Java Applications, DB.
  • Skilled in DB SQLs, reviewing performance issues at DB layer and recommending solutions.
  • Ability to carry out root cause reporting of complex performance issues, providing results and recommend solutions.
  • Proven experience with concurrency, multithreading, and distributed system architectures.
  • Good to have: Skilled in scripting / programming with Java or Java Script or Python or Perl or Shell.
  • Worked on cloud base performance testing.
  • Developed utilities for automation of daily tasks.

Benefits

  • Base pay of $163,600 - $286,300, plus equity (when applicable), variable/incentive compensation and benefits.
  • Health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.
  • Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Requirements Summary

7+ years of Performance Testing and Engineering experience, Bachelor's or Master's degree in Computer Science, strong technical skills, and experience with performance testing tools and concepts