Staff Systems Engineer, Patching and Vulnerability remediation lead

The Staff Systems Engineer, Patching and Vulnerability remediation lead will provide technical leadership in overseeing and managing the patch management process to protect Mission Critical Systems and Services. The role will ensure that all software and systems are up to date with the latest patches and hotfixes, minimizing security vulnerabilities, and maintaining optimal system performance.

Requirements

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• Bachelor’s degree and/or advanced diploma in IT related or relevant field.
• At least 10 years of experience in Information Technology Operations, Engineering and/or IT Security function.
• 8 or more years of proven experience in IT patch management, vulnerability remediation, patch deployment experience, or a similar role.
• Proven track record in developing and implementing a vulnerability and patch management program utilizing a Vulnerability and Patch Management Framework such as Intune, SCCM, Tenable, Wiz or other.
• Strong knowledge of software patching methodologies and deployment tools such as SCCM, Intune, Jamf is preferred.
• In depth knowledge of Salt, Ansible and puppet is preferred.
• Solid experience in managing patch management for enterprise-wide Operating Systems such as Microsoft, Linux, Clustering, AS400, Endpoint Protection software & tools.
• Familiarity with vulnerability assessment tools (Qualys, Nessus, etc.) and techniques is a plus.
• Experience with patch management automation systems and deployment methodologies.
• Solid understanding of legacy and modern IT Infrastructure architectures & related technologies, network/web related protocols, security principles, and common security vulnerabilities.
• Excellent communication and collaboration skills to work effectively with cross-functional teams and manage stakeholder engagement.
• Must understand cloud computing and SAAS services from patch management aspect.
• Solid experience in project management and execution in IT Infrastructure / Operations.
• Sound knowledge in ITIL, IT operations, project methodology and tools.
• Self-driven & motivated, tenacious problem solver will own issues until full resolution.
• Ability to carry out tasks to a high standard with a strong eye for attention to detail and thorough approach to their work.
• Demonstrate strong analytical and problem-solving skills, excellent judgement, and possess a passion for continuous learning.
• Experience managing and working with MSP, minimum of 3 years of experience managing diverse technical teams