ServiceNow

Staff Technical Program Manager

Join ServiceNow as a Staff Technical Program Manager in Heredia. Leverage your 7+ years of program management experience and AI integration skills to drive strategic initiatives. Enjoy flexible work options and an inclusive environment.

ServiceNow Role Type:
Department - JobBoardly X Webflow Template
Technical Project Manager
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Integration Hub
Department - JobBoardly X Webflow Template
Virtual Agent
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
March 11, 2025

We are seeking a highly organized and proactive Sr. Staff Technical Program Manager to join the STEP Strategic Program Management team in Costa Rica. The ideal candidate will be responsible for supporting and driving various strategic programs, leveraging the unlimited potential of our platform across every industry, geography, solution, and persona to consistently deliver product and platform experiences our customers love.

Requirements

  • 7+ years or more of work experience in Program Management
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
  • Strong understanding of technical concepts and the ability to communicate effectively with technical and non-technical stakeholders
  • Excellent organizational skills with the ability to manage multiple priorities and deadlines
  • Exceptional communication skills, both written and verbal, with the ability to present complex information clearly and concisely
  • Results-Oriented. Focuses on outcomes and accomplishments and thinks in terms of progress towards the big goal.
  • Action-focused. Works quickly and effectively to deliver high-quality work within condensed timelines

Benefits

  • Work Personas: flexible, remote, or required in office
  • Equal Opportunity Employer
  • Accommodations: accessible and inclusive experience for all candidates

Requirements Summary

7+ years of experience in Program Management, AI integration experience, strong technical understanding, excellent communication and organizational skills