Supervisor - ServiceNow Data

Seeking a supervisor to manage and lead the day-to-day operational and build activities of the ServiceNow Data team, overseeing daily health checks, developing and presenting metrics, and driving continuous improvement.

Requirements

• 4-8 years of leadership experience
• Bachelor's degree in related field or equivalent work experience
• Previous experience presenting to leadership
• Ability to lead a Service restoration call (SRT)
• Previous experience with OS or Application Patching and upgrades
• 2-4 years ServiceNow experience in CMDB, Discovery, APM and ITSM
• Previous experience working with a continuous improvement mindset
• Minimum of 5+ years working on a team as part of a large IT organization
• Minimum of 5+ years leading build/run team members
• Proficient in SDLC and Agile methodology
• Excellent oral and written communication skills and organizational skills
• Good understanding Infrastructure (Servers, Databases, Network and cloud) and processes of Incident Management, Change Management, Configuration Management, and Release Management as it relates to ITIL
• Experience with GCP, VMWare, Azure or AWS Cloud Infrastructure

Benefits

• Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background
• Cardinal Health is an Equal Opportunity/Affirmative Action employer
• All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law