Cardinal Health

Supervisor - ServiceNow Data

Join Cardinal Health as a Supervisor - ServiceNow Data in Bonifacio Global City. Lead a team, drive improvements, and enjoy a diverse workplace.

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Direct Hire
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Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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Change Management
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Configuration Management Database
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Discovery
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IT Service Management
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Incident Management
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Virtual Agent
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
January 30, 2025

Seeking a supervisor to manage and lead the day-to-day operational and build activities of the ServiceNow Data team, overseeing daily health checks, developing and presenting metrics, and driving continuous improvement.

Requirements

  • 4-8 years of leadership experience
  • Bachelor's degree in related field or equivalent work experience
  • Previous experience presenting to leadership
  • Ability to lead a Service restoration call (SRT)
  • Previous experience with OS or Application Patching and upgrades
  • 2-4 years ServiceNow experience in CMDB, Discovery, APM and ITSM
  • Previous experience working with a continuous improvement mindset
  • Minimum of 5+ years working on a team as part of a large IT organization
  • Minimum of 5+ years leading build/run team members
  • Proficient in SDLC and Agile methodology
  • Excellent oral and written communication skills and organizational skills
  • Good understanding Infrastructure (Servers, Databases, Network and cloud) and processes of Incident Management, Change Management, Configuration Management, and Release Management as it relates to ITIL
  • Experience with GCP, VMWare, Azure or AWS Cloud Infrastructure

Benefits

  • Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background
  • Cardinal Health is an Equal Opportunity/Affirmative Action employer
  • All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law

Requirements Summary

4-8 years of leadership experience, Bachelor's degree in related field, and 2-4 years ServiceNow experience
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