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Oracle
Support Engineer - Senior Consultant
Join Oracle as a Senior Support Engineer. Lead troubleshooting, manage SLAs, and enhance application performance. Requires BS in Computer Science and 2+ years in Java. Competitive salary and benefits.
Consulting
Senior
ServiceNow Role Type:
ServiceNow Modules:
Virtual Agent
Workflow Automation
ServiceNow Certifications (nice to have):
Job description
Posted on:
March 6, 2025
The Support Engineer - Senior Consultant will be responsible for leading troubleshooting during production, ensuring expected application performance levels, and collaborating with other engineers to elevate technology and standard processes.
Requirements
- Bachelor's degree in computer science engineering or a related field, or equivalent work experience
- Experience in Java development, process automation, and application health monitoring tools
- SLA management and Prod critical issues monitoring, escalation, and resolution
- ServiceNow Portal and organizational change procedures
- PL SQL
Benefits
- Competitive salary
- Flexible medical, life insurance, and retirement options
- Volunteer programs
Requirements Summary
BS in Computer Science or related, 2+ years of experience in Java, process automation, and application health monitoring
