General Dynamics Information Technology

System Administrator I

Join General Dynamics Information Technology as a System Administrator I in Annapolis Junction, MD. Support IT systems, manage infrastructure, and enjoy flexible work, 401K match, and growth opportunities.

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Consulting
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Mid-Level
ServiceNow Role Type:
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Implementer
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System Administrator
ServiceNow Modules:
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IT Service Management
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Virtual Agent
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
December 17, 2024

Provides support for implementation, troubleshooting and maintenance of information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.

Requirements

  • Bachelor’s degree in a technical discipline from an accredited college or university
  • Four (4) years of additional SA experience may be substituted for a bachelor’s degree
  • Five (5) years experience as a SA in programs and contracts of similar scope, type, and complexity
  • Two (2) years of experience with Service Management (ITSM)
  • ServiceNow System Administrator certification

Benefits

  • Full-flex work week
  • 401K with company match
  • Comprehensive health and wellness packages
  • Internal mobility team dedicated to helping you own your career
  • Professional growth opportunities including paid education and certifications
  • Cutting-edge technology you can learn from
  • Rest and recharge with paid vacation and holidays
  • Variety of medical plan options, dental plan options, vision plan, and 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match
  • Full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave
  • Short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance

Requirements Summary

Bachelor’s degree, 4-5 years of experience as a SA, 2 years of experience with Service Management (ITSM), ServiceNow System Administrator certification