General Dynamics Information Technology

System Administrator I

Join General Dynamics Information Technology as a System Administrator I in Annapolis Junction, MD. Support IT systems, troubleshoot issues, and enjoy flexible work, 401K, and growth opportunities.

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Consulting
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Mid-Level
ServiceNow Role Type:
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Implementer
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System Administrator
ServiceNow Modules:
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IT Service Management
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Virtual Agent
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management
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Certified System Administrator

Job description

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Posted on:
 
December 17, 2024

The System Administrator I provides support for the implementation, troubleshooting, and maintenance of information technology (IT) systems. They manage IT system infrastructure, provide Tier 1 and Tier 2 problem identification and resolution, and assist users in accessing and using IT systems.

Requirements

  • Bachelor’s degree in a technical discipline from an accredited college or university
  • Four (4) years of additional SA experience may be substituted for a bachelor’s degree
  • Five (5) years experience as a SA in programs and contracts of similar scope, type, and complexity
  • Two (2) years of experience with Service Management (ITSM)
  • ServiceNow System Administrator certification

Benefits

  • Full-flex work week
  • 401K with company match
  • Comprehensive health and wellness packages
  • Internal mobility team dedicated to helping you own your career
  • Professional growth opportunities including paid education and certifications
  • Cutting-edge technology you can learn from
  • Rest and recharge with paid vacation and holidays

Requirements Summary

Bachelor’s degree in a technical discipline, 4-5 years of SA experience, 2 years of ITSM experience, ServiceNow certification