Sun Life

Systems Specialist

Join Sun Life as a Systems Specialist in Taguig. Leverage your 8+ years of IT experience to implement ServiceNow solutions. Enjoy competitive benefits and growth opportunities.

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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DevOps
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IT Service Management
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Customer Service Management
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Incident Management
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Integration Hub
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - Customer Service Management
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Certified Implementation Specialist - Field Service Management
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
February 5, 2025

As a Systems Specialist, you will work in a fast-paced dynamic environment to build and implement ServiceNow solutions that meet business needs. You will work with external consultants, business analysts, and technical infrastructure resources to ensure platform performance and stability. You will assist and provide guidance in the testing and validating of ServiceNow systems and software.

Requirements

  • Full software development life cycle and systems integration experience
  • ServiceNow advanced development and implementation experience
  • Strong knowledge of JavaScript
  • Extensive knowledge of building ATF scripts and maintaining the framework as changes take place within the modules, apps and forms.
  • Experience integrating ServiceNow with external systems through SOAP, REST and/or JSON web services
  • Experience with HTML5, JAVA, jQuery, CSS, Angular.js
  • Experience with Service and Vendor Portals (Self Service, CSM, FSM)
  • Understanding of Agile practices, ITIL methodologies and Dev Ops.
  • Strong analytical and problem-solving skills with ability to analyze situations/problems systematically and deliver effective right-sized solutions in a timely manner
  • Excellent verbal and written communications skills
  • Bachelor’s degree or diploma in computer science / engineering or equivalent
  • 8+ years of progressive information technology experience with full software development life cycle and systems integration experience
  • 3+ years ServiceNow advanced development and implementation experience

Benefits

  • Work-life balance
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Competitive salary and benefits package

Requirements Summary

8+ years of progressive information technology experience, 3+ years ServiceNow advanced development and implementation experience, Bachelor’s degree or diploma in computer science / engineering or equivalent