Amgen

Talent Acquisition Operations & Technology Manager

Join Amgen in Hyderabad as a Talent Acquisition Operations & Technology Manager. Optimize recruitment tech, ensure compliance, and drive process improvements.

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Direct Hire
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Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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Governance, Risk, and Compliance
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Reporting and Analytics
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Virtual Agent
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
January 3, 2025

Join Amgen's mission of serving patients as a Talent Acquisition Operations & Technology Manager. This role involves optimizing and advancing talent acquisition technologies and processes. You will work with various systems, including Paradox, ServiceNow, Workday, and Eightfold CRM, and collaborate with cross-functional teams to ensure compliance and effective system use.

Requirements

  • Doctorate degree OR Master's degree and 4 to 6 years of recruiting experience OR Bachelor's degree and 6 to 8 years of recruiting experience OR Diploma and 10 to 12 years of recruiting experience
  • Experience in Talent Acquisition Operations, HR Technology, Data Analytics, or Lifesciences (Biotech/Pharmaceutical) industries
  • Demonstrated expertise in implementing and driving adoption of talent acquisition technologies such as Workday, ServiceNow, Paradox, or Eightfold CRM
  • Hands-on experience in recruiting or sourcing, including working with professional and management-level talent
  • Proficiency in troubleshooting and resolving technology-related issues and providing strategic input on system enhancements
  • Experience designing and delivering comprehensive training programs to enable effective system use and process adoption
  • Solid knowledge of global and country-specific recruitment compliance requirements
  • Advanced analytical skills with experience developing and interpreting recruiting metrics and dashboards to guide decision-making
  • Proven ability to collaborate effectively across cross-functional teams and build relationships with key collaborators at all organizational levels
  • Strong written and verbal communication skills, with the ability to produce clear, concise training and process documentation
  • Familiarity with AI-driven sourcing technologies and Applicant Tracking Systems (ATS), particularly Workday

Benefits

  • Competitive and comprehensive Total Rewards Plans that are aligned with local industry standards
  • Inclusive environment of diverse, ethical, committed and highly accomplished people
  • Opportunities for professional and personal growth and well-being
  • Equal Opportunity employer
  • Reasonable accommodation for individuals with disabilities

Requirements Summary

4-12 years of recruiting experience, with a Doctorate degree or equivalent experience in Talent Acquisition Operations, HR Technology, Data Analytics, or Lifesciences