Kotak

Team Supervisor- IT Apps RTBSUPPORT SERVICES -Applications - RTB

Join Kotak as a Team Supervisor in Mumbai, leading IT Apps support. Requires 4-7 years in Major Incident Management. Competitive salary and growth opportunities.

Department - JobBoardly X Webflow Template
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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IT Service Management
Department - JobBoardly X Webflow Template
Incident Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
July 27, 2023

The Company is seeking a Team Supervisor- IT Apps RTBSUPPORT SERVICES -Applications - RTB for its ITSM team in Mumbai, Maharashtra, India. The successful candidate will lead a team of professionals to ensure the smooth functioning of the bank's application and processes, and will be responsible for Major Incident Management.

Requirements

  • Bachelor of Engineering/Technology OR Masters in Computers OR Bachelor of Computer Science
  • 4 to 7 years of experience in Major Incident Manager or a similar role within a banking or financial services institution
  • ITIL certifications and experience with industry standard ITSM tools (ServiceNow and Remedy strongly preferred)

Benefits

  • Competitive salary
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment

Requirements Summary

Bachelor's degree in Engineering, Technology, or Computer Science, 4-7 years of experience in Major Incident Management, ITIL certifications