Technical Curriculum Developer

ServiceNow is seeking a Technical Curriculum Developer to educate customers, partners, and employees in the use of the ServiceNow platform. The ideal candidate will have 2-5 years of experience with the ServiceNow platform and eLearning/Instructional Design experience for IT or Software Development topics.

Requirements

• 2-5 years hands-on experience with the ServiceNow platform
• 2-5 years eLearning/Instructional Design experience for Information Technology (IT) or Software Development topics
• Experience in rapid development and quick turnaround of training deliverables
• Developed and used graphics, templates, and icons in instructional design work
• Incorporated measurements and assessments into learning programs
• Utilized effective project management techniques to organize training projects and to ensure quality
• Experience with Web Technologies (XML, HTML, Angular, Bootstrap, JavaScript, Web Services, etc) and working in a SaaS environment
• Strong working knowledge of MS Office applications, including Word, Excel, and PowerPoint
• Working knowledge of eLearning technologies, such as authoring tools (e.g. Articulate 360, Captivate) and design/development tools (e.g., SnagIt, Camtasia, ScreenFlow)
• Experience with Learning Management Systems (LMS) and web conferencing applications (e.g. Zoom, WebEx)
• A high level of flexibility, creativity and dependability

Benefits

• Training opportunities
• Competitive salary and benefits package
• Opportunity to work with a global market leader
• Flexible and remote work options
• Diverse and inclusive work environment