Technical Project Manager, Customer Success

Aisera offers an AI-driven service experience solution that automates operations and support for IT, Sales and customer service, making businesses and customers successful. We are a top-tier, VC-funded startup headquartered in Palo Alto, Calif. and a strategic partner with AWS, Microsoft Azure, Google Cloud, ServiceNow and Salesforce.

Requirements

• At least 5 years' professional experience in Project Management in Customer facing roles.
• A passion for customers and problem-solving, desire to go deep and become familiar with the customer's technical and business environment.
• Extreme follow-through ability.
• Willingness to get in the weeds and make things happen.
• Strong cross-functional and creative collaboration skills, and willingness to act as project contributor, problem solve with stakeholders to address business problems, and go beyond task and status management.
• Self-awareness and a desire to continually improve.
• Bachelor's or higher degree in computer science, engineering, or related technical field

Benefits

• Equitable and explainable compensation programs
• Opportunity to work with a top-tier, VC-funded startup
• Diverse and inclusive work environment