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ServiceNow
Technical Support Engineer
Join ServiceNow as a Technical Support Engineer in Sydney. Leverage your ServiceNow skills to resolve complex issues, ensuring customer success. 2+ years experience required. Enjoy flexible work and competitive benefits.
The Mothership
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Integration Hub
ServiceNow Certifications (nice to have):
Job description
Posted on:
March 27, 2025
As a Technical Support Engineer, you will enable our customers with your passion and knowledge of the ServiceNow Platform. You will be responsible for managing and resolving the most challenging issues and escalation for the customer and providing technical guidance in addressing their business needs.
Requirements
- 2+ years of related experience within either application technical support or software development environment
- Experience in working with JavaScript development skill for the purposes of writing and troubleshooting
- Strong knowledge on LDAP/Active Directory, SSO or other authentication or user management systems
- Strong understanding of Email Infrastructure
- Advance knowledge on Web Services (consuming or providing)
- Data Extraction Technologies (e.g. JDBC, ODBC) or ETL integrations
- Strong working knowledge on Network infrastructure
Benefits
- Work-life balance and well-being are our topmost priorities
- Flexible work arrangements
- Competitive compensation, generous benefits, and a professional atmosphere
Requirements Summary
2+ years of experience in application technical support or software development, strong knowledge of LDAP/Active Directory, Email Infrastructure, and Network infrastructure
