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Jobs for Humanity
Technical Support Technician
Join Jobs for Humanity as a Technical Support Technician in New Orleans. Provide IT support, troubleshoot issues, and enjoy competitive pay and growth opportunities.
Staffing Agency/Recruiter
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Virtual Agent
ServiceNow Certifications (nice to have):
Job description
Posted on:
February 24, 2025
Provide technical support and ensure seamless IT operations as an On-Site Technical Support Technician. Assist users with technology needs, troubleshoot issues, and maintain IT assets in a dynamic environment.
Requirements
- 2+ years of on-site technical support experience or equivalent hands-on experience.
- Strong troubleshooting skills with Windows (90%) and Mac (10%) operating systems.
- Experience with ServiceNow ticketing system and asset management.
- Basic networking knowledge (cable tracing, troubleshooting).
- Excellent customer service, communication, and problem-solving skills.
Benefits
- Competitive pay
- Opportunities for professional growth and skill development
- Gain exposure to enterprise-level IT support and VIP user interactions
- Work in a collaborative team environment where your contributions matter
Requirements Summary
2+ years of experience, strong troubleshooting skills, experience with ServiceNow and asset management
Apply now
New Orleans
|
Louisiana
United States
Entry Level
In-Person
Contract / Temporary
50000-54000 USD/year
