Technology Service Analyst Level 1 and 2 (m/f/x)

Deutsche Bank is seeking a Technology Services Analyst to provide first and second level support to end users, maintain detailed documentation of IT infrastructure, and coordinate ITIL related processes. The successful candidate will have proven professional experience in related end user support processes, knowledge of Luxemburg regulations, and experience in the financial sector.

Requirements

• Proven professional experience in related end user support processes
• Initial previous experiences with ServiceNow as a ticketing system
• Knowledge of Luxemburg regulations and experience in the financial sector

Benefits

• Emotionally and mentally balanced: training events, counseling and support in difficult life situations, and a culture where you can openly speak about mental health
• Physically thriving: in-house gym, standing desks, medical check-ups, and promote healthier ways of working
• Socially connected: collaboration, inclusion, and feeling connected to open up new perspectives and strengthen self-confidence and well-being
• Financially secure: two pension contribution plans, worldwide accident insurance, private insurance discounts, special conditions as a Deutsche Bank employee, public transportation reimbursement, lunch voucher scheme, company car participation, and a Corporate Benefits platform