CACI International Inc

Tier 1 Help Desk Specialist

Join CACI International as a Tier 1 Help Desk Specialist in National Harbor, MD. Leverage your ServiceNow skills to support users and manage IT systems. BA/BS required. Benefits include healthcare, retirement, and education support.

Department - JobBoardly X Webflow Template
Consulting
Job Level - JobBoardly X Webflow Template
Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
April 15, 2025

Tier 1 Help Desk Specialist to join our Team in National Harbor, MD. This position assists users with government client issued proprietary databases, software, software configuration control and systems.

Requirements

  • BA/BS in relevant field
  • 3+ years relevant IT experience or 9 years of experience
  • Prior Help Desk experience (2-4 years)
  • Prior ServiceNow experience (2-4 years)
  • Able to obtain DHS Suitability clearance
  • Experience with Active Directory management and administration

Benefits

  • healthcare
  • wellness
  • financial
  • retirement
  • family support
  • continuing education
  • time off benefits

Requirements Summary

3+ years relevant IT experience or 9 years of experience, Prior Help Desk experience, Prior ServiceNow experience, Able to obtain DHS Suitability clearance