Unified Communications Engineer II

Unified Communications Engineer II to join our team of experts and be involved in the rare opportunity to implement a new datacenter supporting all of United Wholesale Mortgage operations.

Requirements

• 7+ years of experience in the administration of Cisco Unified Communication systems
• Cisco Unified Communications Manager
• Cisco Unity Connection
• Cisco IM & Presence
• Cisco Contact Center Enterprise
• CUBE/Gateway troubleshooting experience
• Cisco Emergency Responder
• Call Recording Applications
• Experience with Linux operating systems
• Experience with scripting/API
• Experience with SQL, MS DB, MySQL or MariaDB
• Vendor Relationship Management
• Ability to communicate effectively with leadership, team members and clients
• Experience working in ticketing systems (ServiceNow)
• Comfortable in a fast-moving environment with ability to multitask and adapt, positive attitude and willingness to learn
• Experience working with IT frameworks (Agile, ITIL)
• Onsite, full-time attendance

Benefits

• Paid Time Off (PTO) after just 30 days
• Additional parental and maternity leave benefits after 12 months
• Adoption reimbursement program
• Paid volunteer hours
• Paid training and career development
• Medical, dental, vision and life insurance
• 401k with employer match
• Mortgage discount and area business discounts
• Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court
• Wellness area, including an in-house primary-care physician’s office, full-time massage therapist and hair salon
• Gourmet cafeteria featuring homemade breakfast and lunch
• Convenience store featuring healthy grab-and-go snacks
• In-house Starbucks and Dunkin
• Indoor/outdoor café with Wi-Fi