ServiceNow

UX Researcher - Emerging Talent Intern (July 2025 - December 2025)

Join ServiceNow as a UX Researcher - Emerging Talent Intern in San Diego (July-Dec 2025). Build UX skills, collaborate on research, and enjoy great benefits!

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The Mothership
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Entry Level
ServiceNow Role Type:
ServiceNow Modules:
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Integration Hub
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Virtual Agent
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
March 6, 2025

The UX Researcher - Emerging Talent Intern is a 6-month program that offers an opportunity to build skills and knowledge in UX research and design, working remotely with a core team. As an Emerging Talent Intern, you will participate in planning and facilitation, analysis and reporting on various research initiatives, and partner closely with senior staff to influence product strategy and roadmaps.

Requirements

  • Actively enrolled university students, or recent university graduates, are not eligible
  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving
  • Ability to commit full-time during program dates
  • Pursuing to further your skills and learnings in Human-Computer Interaction, Human Factors, Cognitive Psychology, or other related fields
  • Some working, or project experience, applying research and/or design thinking
  • Knowledge of planning, developing and conducting User Research and Testing

Benefits

  • health benefits
  • 401k
  • equity (when applicable)
  • variable/incentive compensation
  • flexible spending accounts
  • a 401(k) Plan with company match
  • ESPP
  • matching donations
  • a flexible time away plan
  • family leave programs

Requirements Summary

No prior experience required; self-taught, certification/bootcamp, and community college graduates encouraged to apply; knowledge of AI integration, user research, and testing a plus