ServiceNow

VP, Digital Experience & Platforms

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The Mothership
Job Level - JobBoardly X Webflow Template
Expert/Leadership
ServiceNow Role Type:
ServiceNow Modules:
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DevOps
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Virtual Agent
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
March 13, 2025

We are seeking a VP, Digital Experience & Platforms to lead our digital marketing landscape and transform our company's digital presence. The ideal candidate will have 20+ years of experience in digital platform strategy, product management, and technical leadership roles, with a proven track record of developing customer-facing digital products and delivering pioneering digital experiences.

Requirements

  • Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
  • 20+ years of experience in digital platform strategy, product management, and technical leadership roles within marketing systems, analytics and architecture.
  • 15+ years leading, mentoring, recruiting, and growing a team of engineers, product, publishing, UX, Ad tech, QA, design professionals, together with agency management.
  • Deep knowledge of Analytics, MarTech /AdTech stacks, CMS, CDP, CRM, A/B testing, Headless CMS, personalization, web security and privacy (GDPR/CCPA,) Marketing Automation, UX/UI design and modern web/mobile development practices.
  • Understanding of the Digital and Marketing landscape as it pertains to MarTech, AdTech, Digital Acquisition, SEO and SEM and how it works together in a customer journey with the.com experience.
  • Deep knowledge of leading large teams in a scaled agile framework as well as driving engineering excellence through DevOps (CI/CD).
  • Vast understanding of the Agile release engine and product intake to engineering processes.
  • Experience using the Adobe stack to drive enterprise websites and scalability tools.
  • Exceptional leadership skills with a history of mentoring, recruiting, and growing teams.
  • Ability to lead a global team and be available across different time zones.
  • A passion for collaborating with a cross-functional team to solve complex business problems while removing ambiguity, building consensus and gaining influence.
  • Strong analytical and strategic planning skills, with the ability to translate complex concepts into actionable plans.
  • Experience managing enterprise level budgets and leading large strategic initiatives.
  • Excellent verbal and written communication skills, with the ability to engage and influence stakeholders at all levels within the organization.
  • Bachelor’s degree in technology, Engineering, Product design, or a related field. Advanced degrees such as an MBA or master’s in marketing or technology are preferred.

Benefits

  • Base pay of $263,000 - $447,000, plus equity (when applicable), variable/incentive compensation and benefits.
  • Health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs.

Requirements Summary

20+ years of experience in digital platform strategy, product management, and technical leadership roles; deep knowledge of Analytics, MarTech /AdTech stacks, and modern web/mobile development practices; exceptional leadership skills with a history of mentoring, recruiting, and growing teams