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LPL Financial
VP, Incident Management
Join LPL Financial in Fort Mill, SC as VP, Incident Management. Lead 24/7 incident response, requiring 10+ years in tech ops and cloud expertise. Benefits include 401K matching and health coverage.
Senior
ServiceNow Role Type:
ServiceNow Modules:
IT Service Management
Incident Management
Knowledge Management
Virtual Agent
ServiceNow Certifications (nice to have):
Job description
Posted on:
February 19, 2025
LPL Financial is seeking a VP, Incident Management to manage customer-impacting incidents and executive-level customer escalations on a 24/7 basis. The ideal candidate will have leadership skills, technical infrastructure expertise, and communication skills to oversee and manage critical incident events.
Requirements
- 10+ years' experience in increasing levels of responsibility managing technology operations, preferably in financial services industry providing high-performing, high availability solutions
- Bachelor's degree in computer science or related field
- Expertise providing production operations for cloud technologies, particularly AWS and Azure, along with data center related solutions for servers (Cisco UCS, x86, Blade Servers), operating system support (Windows, Linux and VMWare), network, and databases (SQL, Oracle)
- Experience with ServiceNow modules including Incident, Service Request, Change, Problem, Knowledge Management and reports
Benefits
- 401K matching
- health benefits
- employee stock options
- paid time off
- volunteer time off
- and more
Requirements Summary
10+ years' experience in technology operations, Bachelor's degree in computer science, and expertise in cloud technologies, data center solutions, and ServiceNow modules
Apply now
Fort Mill
|
South Carolina
United States
Senior
In-Person
Full Time
139500-232500 USD/year
