Watch Officer (Nightshift) (6PM - 6AM)

CACI is looking for an Enterprise Watch Officer to support our customer to provide a common set of required EIT services across 187 bases to implement a consistent, high-quality experience for users across all mission environments and enable USAF to transition focus from network operations to mission operations. The Watch Officer will monitor and coordinate operational activities, ensuring timely response and remediation of detected or reported issues.

Requirements

• Ability to support, oversee, and lead a team of Network engineers and other support staff as assigned.
• Ability to obtain a DoD secret Clearance / An active DoD Secret clearance.
• 12+ Years of relevant experience (Bachelor’s Degree in relevant field may be substituted for 5 years of relevant experience).
• 5+ years of leadership experience.
• Must have documented 3+ years of routing/switching experience in an operational support capacity within a Wide Area Network (WAN) with: Knowledge of networking fundamentals.
• Familiarity with cloud networking and virtualization technologies.
• Understanding of ITIL service delivery concepts.
• Experience working in a Network Operations Center (NOC) or Security Operations Center (SOC).
• Previous experience in a mission-critical or emergency response environment.
• Ability to work in a fast-paced, 24/7 operational environment.
• Excellent problem-solving and troubleshooting skills.
• Working knowledge of ServiceNow; creating, updating, and closing tickets.
• Excellent verbal and written communication.
• Ability to provide clear, concise briefings and reports to senior-level executives and staff.

Benefits

• A culture of integrity.
• An environment of trust.
• A focus on continuous growth.