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WPP
Workday Service Desk Analyst - APAC Shift
Join WPP as a Workday Service Desk Analyst in Chennai. Support users, troubleshoot issues, and enhance HR systems. Experience with Workday required.
Direct Hire
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
Service Portal
ServiceNow Certifications (nice to have):
Job description
Posted on:
January 17, 2025
WPP is seeking a Workday Service Desk Analyst to provide comprehensive support to users of full-suite Workday and other HR systems. The analyst will troubleshoot technical issues, offer guidance on system functionalities, and ensure a seamless user experience.
Requirements
- Proven experience in working in a service desk or support team
- Strong analytical and problem-solving skills
- Good understanding of Joiners/Movers/Leavers processes
- Experience of HR and Finance Applications, Workday in particular
- Experience of Service Management toolsets, ideally Jira/Confluence and ServiceNow
Benefits
- Passionate, inspired people
- Scale and opportunity
- Challenging and stimulating work
Requirements Summary
Proven experience in a service desk or support team, strong analytical and problem-solving skills, and experience with Workday and Service Management toolsets
