Workday Service Desk Analyst - NA Shift

WPP is seeking a Workday Service Desk Analyst to provide comprehensive support to users of full-suite Workday and other HR systems. The analyst will troubleshoot technical issues, offer guidance on system functionalities, and ensure a seamless user experience.

Requirements

• Proven experience in working in a service desk or support team
• Strong analytical and problem-solving skills, with the ability to troubleshoot complex issues.
• Experience of HR and Finance Applications, Workday in particular
• Experience of Service Management toolsets, ideally Jira/Confluence and ServiceNow

Benefits

• Passionate, inspired people – We promote a culture of people that do extraordinary work.
• Scale and opportunity – We offer the opportunity to create, influence and complete projects at a scale that is unparalleled in the industry.
• Challenging and stimulating work – Unique work and the opportunity to join a group of creative problem solvers.