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Algobrain
Algobrain
Join Algobrain in Nashville as an IT Support Analyst. Leverage ServiceNow skills, ITIL expertise, and cloud solutions to enhance data applications.
Direct Hire
Entry Level
ServiceNow Role Type:
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
January 21, 2025
We're looking for an IT support analyst to support data applications, ensure workflows meet production quality standards, and contribute ITIL production expertise. The ideal candidate has 2-3 years of experience with UNIX, SQL, and MS Office products, and experience with monitoring solutions, cloud solutions, and automation tools.
Requirements
- 2-3 years hands-on experience with UNIX, SQL and MS Office products
- experience with monitoring solutions, preferably Big Panda, AppDynamics and /or Splunk
- experience with cloud solutions, Azure Cloud knowledge is highly desirable
- proficient with tools such as ServiceNow, Confluence, JIRA and batch scheduling tools like Autosys
- ability to solve complex issues, good at problem statement analysis and solution design thinking
- track record of building good relationships with IT stakeholders and business partners
- a solid working knowledge of ITIL
- good communication and excellent command of both written and spoken English
Requirements Summary
2-3 years of experience with UNIX, SQL, and MS Office products, experience with monitoring solutions and cloud solutions, and a solid working knowledge of ITIL
Apply now
Nashville
|
Tennessee
United States
Entry Level
In-Person
Contract / Temporary
