Anywhere

Analyst, Business Analysis - US Based Remote

Join Anywhere as a Business Analyst (Remote, US) to optimize knowledge management in ServiceNow. Requires 3+ years in knowledge management and IT. Benefits include training and innovative projects.

ServiceNow Role Type:
ServiceNow Modules:
Department - JobBoardly X Webflow Template
Knowledge Management
ServiceNow Certifications (nice to have):

Job description

Date - JobBoardly X Webflow Template
Posted on:
 
April 11, 2025

We are seeking a driven and detail-oriented Knowledge Analyst to join our IT support team. In this role, you will be responsible for creating, editing, and optimizing content within ServiceNow and managing all stages of the knowledge management lifecycle.

Requirements

  • Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field.
  • Over 3 years of proven experience in knowledge management, preferably within a ServiceNow environment.
  • Experience with AI technologies and their application in process optimization and automation.

Benefits

  • Opportunity to work with a talented and diverse team.
  • Access to continuous learning opportunities, including certifications and training in advanced knowledge management and AI technologies.
  • Engage in innovative projects that leverage cutting-edge technologies, contributing to the continuous improvement of our knowledge management practices.

Requirements Summary

Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field, over 3 years of proven experience in knowledge management, experience with AI technologies and their application in process optimization and automation