Smartwool

Analyst, Software Asset Management, Flexera

Join Smartwool in Greensboro, NC as a Software Asset Management Analyst. Leverage Flexera and ServiceNow skills to manage software assets, ensure compliance, and improve processes. Benefits include medical plans and incentives.

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Direct Hire
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Mid-Level
ServiceNow Role Type:
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Implementer
ServiceNow Modules:
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Configuration Management Database
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IT Asset Management
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IT Service Management
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Software Asset Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management
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Certified Implementation Specialist - Software Asset Management

Job description

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Posted on:
 
April 9, 2025

The Analyst, Software Asset Management, will work closely with IT teams to maintain records and databases for the organization's software assets. The role includes evaluating and handling multiple license types, supporting software compliance audits, and maintaining an effective software management program.

Requirements

  • Minimum 3-5 years of experience as a Software Asset Management Analyst
  • BS/BA or equivalent years’ work experience in related field
  • Proficient SAM experience with Flexera and ITSM experience with ServiceNow
  • Proven experience and knowledge of Tier 1 software publishers
  • Ability to calculate vendor licensing models
  • Strong experience in configuration management, asset lifecycle management, process improvement and compliance
  • Proven experience working with a CMDB and IT Service Management (ITSM) processes
  • ITIL V3 Foundation Certification or equivalent process implementation experience
  • IAITAM Certification
  • Strong data analysis skills including expertise in MS Excel
  • Excellent interpersonal, communication and problem-solving skills

Benefits

  • Medical plan rates on www.MyVFbenefits.com
  • Annual incentive plan
  • Sales incentive
  • Commission potential

Requirements Summary

3-5 years of experience in Software Asset Management, BS/BA in related field, and proficiency in Flexera and ServiceNow