Lead Wireless Network Operations Engineer

Make your mark at Comcast -- a Fortune 30 global media and technology company. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love.

Requirements

• Technical expertise: Proficient in E2E data and voice call architecture, OSS/BSS operations, network KPIs, and incident management tooling like ServiceNow.
• Dev Skills: Sensor development and building data extraction for the network in Python or Go.
• Analytical Skills: Strong background in Network Troubleshooting, Log Analysis, and Root Cause Investigation.
• Troubleshooting skills: Strong background in defining KPIs for end-to-end service assurance, define thresholds for alerting to prevent system meltdown.
• Data Analysis & Machine Learning: Create and train models that analyze issues within the network and work to improve wireless user experience.
• Experience in dashboarding and visualization in building and maintaining dashboards to visualize network health and key metrics using Grafana, Elasticsearch and Prometheus.
• The candidate should have good expertise in High Availability Architecture to meet the SLAs

Benefits

• Best-in-class Benefits to eligible employees, including a range of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life.
• Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.