Kalypso: A Rockwell Automation Business

Analyst Technology

Join Kalypso in Bengaluru as an Analyst Technology. Leverage your 8+ years of ServiceNow expertise in ITSM, development, and integration. Enjoy a hybrid work model and great benefits.

ServiceNow Role Type:
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Application Developer
ServiceNow Modules:
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Configuration Management Database
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Discovery
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IT Asset Management
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IT Operations Management
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IT Service Management
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Integration Hub
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Problem Management
ServiceNow Certifications (nice to have):
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Certified Application Developer
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Certified Implementation Specialist - Discovery
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Certified Implementation Specialist - IT Service Management
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Certified Implementation Specialist - Service Mapping

Job description

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Posted on:
 
March 17, 2025

Rockwell Automation is a global technology leader helping manufacturers be more productive, sustainable, and agile. We welcome makers, forward thinkers, and problem solvers to join us.

Requirements

  • ServiceNow implementation experience, including development, configuration, and administration in an enterprise environment.
  • Advanced scripting of business rules, ACLs, workflow activities
  • Experience with ServiceNow integration using LDAP, Active Directory, and Single Sign-on
  • Experience with ServiceNow components including Incident / Change/ Problem Management / ITAM / CMDB/ Knowledge Mgmt, Release Mgmt, Discovery and Service Mapping, Financial and Procurement
  • ITIL Foundations V3 or V4 Certification and knowledge of the ITIL Service Lifecycle
  • ServiceNow Developer Certification
  • Experience conducting ServiceNow instance upgrades

Benefits

  • Collaborate with colleagues in a complex, global organization
  • Great compensation package, great benefits, and a supportive atmosphere
  • Hybrid work-from-home and at a determined Rockwell Automation facility
  • Corporate Social Responsibility opportunities
  • Support from our 24/7 employee assistance program

Requirements Summary

8+ years of experience in supporting ServiceNow ITSM through administration, configuration, development and upgrades