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Oracle
Application Support Engineer Senior Consultant
Join Oracle as a Senior Application Support Engineer. Leverage ServiceNow skills for SLA management and issue resolution. Enjoy competitive benefits and flexibility.
Consulting
Senior
ServiceNow Role Type:
ServiceNow Modules:
Incident Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 1, 2025
We are seeking an Application Support Engineer Senior Consultant to join our team. The ideal candidate will have a bachelor's degree in computer science engineering or a related field, and experience in SLA management and Prod critical issues monitoring, escalation and resolution. The role involves coordinating stability efforts, promoting reuse, and collaborating with other team members to achieve elegant solutions.
Requirements
- Bachelors degree in computer science engineering or a related field, or equivalent work experience
- Experience in SLA management and Prod critical issues monitoring, escalation and resolution
- Exposure in ServiceNow Portal and organizational change procedures
Benefits
- Competitive benefits based on parity and consistency
- Flexible medical, life insurance, and retirement options
- Volunteer programs
Requirements Summary
Bachelor's degree in computer science engineering or equivalent work experience, experience in SLA management and Prod critical issues monitoring, and exposure to ServiceNow Portal and organizational change procedures
