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Oracle
Senior Consultant - Support Engineer - OFSAA
Join Oracle as a Senior Consultant - Support Engineer for OFSAA. Leverage ServiceNow skills in SLA management and process automation. Competitive benefits offered.
Consulting
Senior
ServiceNow Role Type:
ServiceNow Modules:
Incident Management
Workflow Automation
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 1, 2025
We are seeking a Senior Consultant - Support Engineer for our OFSAA team. The ideal candidate will have experience in SLA management, process automation, and application health monitoring. The role involves leading troubleshooting, ensuring application performance levels, and collaborating with the team to promote reuse of existing products and functionality.
Requirements
- Bachelors degree in computer science engineering or a related field, or equivalent work experience
- Experience in SLA management and Prod critical issues monitoring, escalation and resolution
- Exposure in ServiceNow Portal and organizational change procedures
- Preferred knowledge on Oracle database
Benefits
- Competitive benefits based on parity and consistency
- Flexible medical, life insurance, and retirement options
- Volunteer programs
Requirements Summary
Bachelors degree in computer science engineering or equivalent work experience, experience in SLA management, and exposure to ServiceNow Portal and organizational change procedures
