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RELEX Solutions
Application Support Specialist
Join RELEX Solutions in Monterrey as an Application Support Specialist. Leverage ServiceNow skills to provide top-tier support and enhance customer operations.
Consulting
Entry Level
ServiceNow Role Type:
Support Specialist
ServiceNow Modules:
No items found.
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 25, 2025
We’re RELEX Solutions, a fast-growing company helping retailers and consumer brands optimize their planning and operations through smart, data-driven technology. As part of our continued growth in the Americas, we’re looking for Application Support Specialists to join our new Technical Support site in Mexico.
Requirements
- Excellent communication skills in English
- Bachelor's degree or 1-2 years of experience in Information Systems Technology, Computer Science, or a similar field
- Basics skills of Linux/Unix
- Knowledge of databases and version control systems
- Effective troubleshooting and diagnostics skills
- Experience with using ticketing systems (Jira, ServiceNow, etc.)
Benefits
- Unique opportunity to be part of a new team and contribute to delivering exceptional support for customers across North, Central, and South America
- Life at RELEX is defined by collaboration, respect, and flexibility. We believe in fostering a work environment where innovation thrives and everyone feels valued.
- Opportunity to work alongside a global Technical Support team of highly skilled professionals who solve complex issues in the 2nd tier of support for RELEX customers
Requirements Summary
Bachelor's degree or 1-2 years of experience in Information Systems Technology, Computer Science, or a similar field. Excellent communication skills in English, basics skills of Linux/Unix, knowledge of databases and version control systems
