AIA IT (M) Sdn Bhd

Assistant Manager, Cloud Automation

Join AIA IT (M) Sdn Bhd in Kuala Lumpur as an Assistant Manager, Cloud Automation. Leverage 7+ years of automation and cloud experience to enhance our Group Automation Platform.

ServiceNow Role Type:
ServiceNow Modules:
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DevOps
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IT Service Management
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Service Catalog
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Virtual Agent
ServiceNow Certifications (nice to have):

Job description

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Posted on:
 
November 12, 2024

AIA Digital+ is seeking an Assistant Manager, Cloud Automation to monitor and develop the Group Automation Platform, ensuring optimal performance and resolving incidents. The ideal candidate will have strong experience with automation tools and cloud providers.

Requirements

  • Minimum of 7 years of experience with automation tools such as Ansible and Terraform.
  • Strong experience working with cloud providers (e.g., AWS, Azure, GCP).
  • Familiarity with ServiceNow, including the development of approval workflows, flows, and self-service catalog items, is a plus.
  • Proven problem-solving skills and the ability to troubleshoot complex issues.
  • Excellent communication and collaboration skills.
  • Ability to adjust to multiple and changing priorities, remaining flexible and open
  • Ability to create and maintain cooperative working relationships with internal and external stakeholders of all levels
  • Analytical and communication skills to understand business context; and enquire, counsel, and present solutions in an understandable and simple manner.
  • Be a self-starter and possess the confidence and skills to operate with and enjoy a high degree of autonomy

Requirements Summary

7+ years of experience with automation tools, cloud providers, and ServiceNow, plus strong problem-solving and communication skills