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KPMG Global Services
Associate Consultant (Sentinal GBO Team)
Join KPMG Global Services as an Associate Consultant in Bangalore. Leverage ServiceNow skills for change management, data integrity, and customer support.
Consulting
Entry Level
ServiceNow Role Type:
Implementer
ServiceNow Modules:
Change Management
IT Service Management
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 4, 2025
The Associate Consultant will work in the Global Business Operations (GBO) Business Process Help Desk (BPHD) Team, responsible for coordination and change management procedures, working with the Business Team, and managing data integrity processes.
Requirements
- Work independently with all levels of management
- Gather user/entity change requirements, analysis, implementation, facilitation, support procedures, and maintenance of changes
- Clearly communicate complex technical application issues to Business Team and other stakeholders
- Assist customers by responding to inquiries, handling escalations, and working with other team members to resolve cases in ServiceNow
- Perform special projects as requested by management
- Develop, improve, and maintain processes
Requirements Summary
2-3 short requirements, at most 200-250 characters: Work independently, gather change requirements, communicate complex technical issues, assist customers, perform special projects, and develop processes
