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AIA
Associate Director, Technology Operations (AIOps/NoOps)
Join AIA in Singapore as an Associate Director, Technology Operations. Leverage ServiceNow and AI/ML to optimize IT operations. 10-15 years experience required. Competitive benefits.
Direct Hire
Expert/Leadership
ServiceNow Role Type:
ServiceNow Modules:
DevOps
ServiceNow Certifications (nice to have):
Job description
Posted on:
April 3, 2025
At AIA, we're transforming our organization to be faster, simpler, and more connected. We're seeking an Associate Director, Technology Operations to design and implement strategies to automate and optimize IT operations using AI/ML-driven solutions.
Requirements
- Degree from a recognized University in Information Technology, Computer Science, Computer Engineering.
- Minimum 10 to 15 years of experience in IT operations, DevOps, SRE (Site Reliability Engineering), or a similar role.
- Hands-on experience with AI/ML models, data analytics, and automation tools (e.g., Splunk, Dynatrace, Elastic, ServiceNow, Kubernetes, Terraform, Ansible).
- Proven track record of successfully implementing AIOps/NoOps strategies in large-scale enterprises, preferably in highly regulated industries such as financial insurance.
- Proficiency in scripting (Python, PowerShell) and monitoring tools (Prometheus, Grafana, Datadog).
Benefits
- Competitive salary and benefits package
- Opportunity to work on cutting-edge technology projects
- Collaborative and dynamic work environment
Requirements Summary
Degree in IT, 10-15 years of experience, and hands-on experience with AI/ML models and automation tools
