Associate, IT, EUT Analyst

As an Associate, IT, EUT Analyst, you will provide on-site office support, troubleshoot and support End User related issues, and provide executive support to Senior Management. You will also be responsible for resolving incidents and requests, prioritizing issues, and working with various teams to minimize escalations.

Requirements

• Solid technical knowledge in Windows (10,11, Server), Azure Active Directory, Microsoft 365, Exchange, MS Teams, MDM, MAM, Auto Pilot, Intune, JAMF, Microsoft Virtual Desktop.
• Proven experience in technical support activities for laptops, desktops, smartphones, telephony, and networking.
• Working knowledge of ITIL processes (certification desirable).
• Experience working with IT ticketing systems such as JIRA Service Desk, or ServiceNow.

Benefits

• Attractive compensation package
• Group medical insurance scheme
• Group pension scheme
• Reimbursement of professional subscriptions
• Paid holidays
• Assistance towards gym memberships