Ignite IT

Business Analyst

Join Ignite IT as a Business Analyst in Washington, DC, leveraging ServiceNow for ITSM. Enjoy competitive benefits and support government cloud projects.

ServiceNow Role Type:
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Business Process Analyst
ServiceNow Modules:
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IT Service Management
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Virtual Agent
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
March 12, 2025

Join our team as a Business Analyst to work alongside innovative professionals in emerging and secure technology, supporting government cloud infrastructure projects.

Requirements

  • Business analysis and IT infrastructure knowledge
  • Experience with ITSM tools (e.g., ServiceNow, Remedy)
  • Strong documentation and reporting skills

Benefits

  • 401(k) with matching and 100% Vested
  • Health Insurance - 3 plans to select from
  • Dental insurance
  • Vision Insurance
  • Health savings account
  • Life insurance
  • Short Term Disability
  • Long Term Disability
  • AD&D
  • Paid time off
  • Professional development assistance
  • Training
  • Tuition reimbursement
  • Flexible schedule
  • Flexible spending account
  • Referral program
  • Paid Legal Plan

Requirements Summary

Experience in business analysis and IT infrastructure, strong documentation and reporting skills, and US citizenship required