NN Group

Business Process Manager – Monitoring, Event Management and Observability Enablement

Join NN Group in The Hague as a Business Process Manager, focusing on ServiceNow ITSM/ITOM for monitoring and observability. Enjoy competitive salary, benefits, and growth opportunities.

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Direct Hire
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Mid-Level
ServiceNow Role Type:
ServiceNow Modules:
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DevOps
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Event Management
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IT Operations Management
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IT Service Management
ServiceNow Certifications (nice to have):
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Certified Implementation Specialist - Event Management
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Certified Implementation Specialist - IT Service Management

Job description

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Posted on:
 
April 18, 2025

As a Business Process Manager - Monitoring, Event Management, and Observability Enablement, you will be responsible for developing and implementing processes around the observability platform to enable automatic monitoring, dashboarding, and alerting for digital products.

Requirements

  • HBO/WO level of education
  • 3+ years of related work experience in monitoring area
  • Knowledge of tools such as ServiceNow ITSM and ITOM and Splunk

Benefits

  • Salary between €4,414 and €6,306
  • 13th month and holiday allowance
  • 27 vacation days
  • Modern pension
  • Training and learning opportunities
  • NS Business Card 2nd class
  • Allowances for home office and internet use

Requirements Summary

HBO/WO level, 3+ years of experience, knowledge of ServiceNow and Splunk