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Cogeco Inc.
Business Solution Architect – OSS/BSS, WFM
Join Cogeco Inc. as a Business Solution Architect in Burlington, Ontario. Lead BSS systems architecture with 10+ years in IT and telecom. Enjoy flexible work, competitive pay, and growth opportunities.
Direct Hire
Senior
ServiceNow Role Type:
ServiceNow Modules:
Integration Hub
Virtual Agent
ServiceNow Certifications (nice to have):
Job description
Posted on:
March 3, 2025
The Business Solution Architect will support an enterprise architecture vision by participating in architecture strategy, guidelines, patterns, frameworks, and practices. The incumbent will focus on Cogeco BSS systems and work on agile methodology.
Requirements
- Bachelor’s Degree or combination of relevant education and experience
- 10+ years’ experience in IT Architecture, Solution Architecture, Business Architecture or similar experience required
- 5+ years’ experience in Telecommunications, ideally both wireline and wireless
- Extensive experience with API development and integration across Business Systems – CRM, OSS, BSS, Finance, Product Catalogue and 3rd party integrations (payment, provisioning, fulfillment, inventory, etc)
- Ideally IT Billing and Finance Operations experience
- Requires extensive Front End, Billing and CRM experience
- Experience with ServiceNow capabilities
- eCommerce experience, specifically with regards to Catalogue Management, Buy-Flow, Self-Serve and supporting technologies
- Omni-channel capabilities - Web and Call Centre applications & architecture patterns
Benefits
- Comprehensive health and wellness program
- Flexible work arrangements
- Competitive compensation and benefits package
- Opportunities for professional development and growth
- Inclusive and diverse work environment
Requirements Summary
Bachelor’s degree or relevant education and experience. 10+ years of experience in IT Architecture, Solution Architecture, Business Architecture or similar. 5+ years of experience in Telecommunications
